RocketPlay Privacy Policy

Last updated: 28 June 2026

This Privacy Policy explains how RocketPlay handles your personal information when you use our website and account. We handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). RocketPlay is operated by Hollycorn N.V., a company registered in Curaçao under number 144359, with its registered office at Heelsumstraat 51, E-Commerce Park, Curaçao. Payments are handled by its authorised agent Libergos Ltd., registered in Cyprus under number HE 371971.

Information We Collect

We collect details you give us and data created as you use the site: your name, date of birth, email, phone and address; identity and payment documents for verification; deposit, withdrawal and gameplay records; and technical data such as your IP address, device and browser.

How We Use Your Information

• To open and manage your account and process deposits and withdrawals;
• To verify your identity and age and meet our KYC/AML obligations;
• To deliver bonuses, support and the games you play;
• To detect fraud, protect accounts and keep the site secure;
• To send service messages and, where you have opted in, promotional offers.

Legal Basis and the Privacy Act 1988

We collect and use personal information where it is reasonably necessary for our functions and activities, to meet legal and licensing obligations, or with your consent. We handle it consistently with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

Disclosure of Your Information

We may share information with trusted providers who support our service, such as payment processors, identity-verification and fraud-prevention partners, game studios and analytics providers, and with regulators or law enforcement where required by law. We do not sell your personal information.

Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember preferences and understand how the site is used. You can manage these through your browser. See our Cookie Policy for the full detail.

Data Security

We protect your data with measures including SSL encryption, access controls and the separation of player funds from operating accounts. No system is perfectly secure, but we work to keep your information safe and review our safeguards regularly.

Data Retention

We keep personal information only as long as needed for the purposes above and to meet legal, tax and anti-money-laundering record-keeping requirements. When it is no longer required, we securely delete or de-identify it.

Overseas Disclosure

Some of our providers may be located outside Australia. Where we disclose information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

Your Privacy Rights

You can ask to access the personal information we hold about you and request that we correct anything inaccurate. Contact us at [email protected] and we will respond within a reasonable time, subject to any legal limits on disclosure.

Complaints

If you believe we have mishandled your personal information, contact us first so we can put it right. If you are not satisfied, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy

We may update this Policy from time to time. The latest version, with the date above, is always published on this page.

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